Cloud Survey 2011 – early results

We’re just pulling together the results from our annual Cloud attitudes survey (thanks to everybody who completed it!) and some of the results (more & more people use cloud CRM, more & more people are confident in Cloud solutions) are pretty predictable.

But what has taken us by surprise is how many small businesses are using social media tools both to look for and look after customers. We all know that larger companies are adopting social media for marketing, but the number of small businesses that are starting to adopt social is astonishing.

The full results should be published this week, just as soon as we have cleaned them up.

Really Simple Systems wins the 2010 Software Satisfaction Awards

We’re delighted to announce that Really Simple Systems has won the 2010 Software Satisfaction Awards for best SME CRM system, seeing off shortlisted competitors FileMaker, InTouch, Relate Software and Salesforce.com.

This year the award was based 50% on customer voting and 50% awarded by a judging panel, chaired by Paul Greenberg, noted US CRM analyst and blogger, author of CRM at the Speed of Light and known as “the most influential person in CRM”.

We won the award back in 2008, came second to Salesforce in 2009, so it’s good to get the crown back again.

We’d like to thank all our customers who voted for us, and of course Chris and and the support team who put a huge amount of effort into making sure our customers get the best service in the world, bar none.